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Human Resource Professionals as First Responders in Year 2020 – Donna M. Hughes

Donna M. Hughes, a human capital expert, and lawyer with strong business acumen was featured in the podcast Leading in a Lonely World, in the episode Human Resources Professionals as First Responders in Year 2020.

A human resource executive, organizational leadership coach, and accomplished attorney with over 25 years of experience – Donna is passionate about developing the next generation of leaders, so in turn, they can invest in their teams and positively shape communities. She believes that culture is key, and if companies exercise a growth mindset and empower employees to share innovative thoughts, organizations will have engaged workforces and higher performers.

In this podcast, she discusses how the HR profession has been fundamentally changed by the pandemic. Donna describes her leadership style as a “builder” and a “server” to enable her teams to thrive. She shares her view that the focus needed to change to be on the “human” in Human Resources. HR professionals could “not just be personable – you needed to be personal. “

Donna describes how “HR professionals became the First Responders.”

Listen as Donna shares her thoughts on overcoming her bias of keeping personal things out of the workplace and her own personal growth to “let the guard down and let people be people.”

As Donna shares: “People need to express how they are feeling and we as leaders need to honor the right to feel that way when so much is going on and there is so much unfortunate pain in the world.”

Lastly she talks about diversity as a critical component of business success and how diverse teams perform better and are more competitive than non-diverse teams.

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